General Information

Q: Why did NACE decide to Cancel Corrosion Technology Week (CTW)?

A: Houston is currently experiencing a Level 1 COVID-19 Threat which means there is severe uncontrolled community transmission risk. Based on recent reports, it is unlikely the Houston area will move beyond even a Level 2 by the time of CTW. Out of concern for the health and safety of our members, staff and industry community we cannot move forward with hosting hundreds of people for an in-person event.

Q: Will CTW be held virtually?

A: NACE’s Technical Activities Department is looking at ways for committee meetings to take place virtually. Committee Staff Liaisons will contact committees with further details.

Registration

Q: What happens to my CTW registration fees?

A: For anyone that has purchased a registration to CTW all registration fees will be refunded.

Q: Can I donate my registration fee to the NACE Foundation?

A: The NACE Foundation continues to be the only organization of its kind dedicated to preparing the future generation of corrosion professionals who will protect the world’s infrastructure from the effects of corrosion. The NACE Foundation invests in scholarships, training, and workforce development programs that affect the lives of students, teachers, and veterans. If you would like to support the NACE Foundation, please contact firstservice@nace.org to request that your fee be applied as a tax-deductible gift to the Foundation.

Travel

Q: If I booked my hotel through the Royal Sonesta’s website from the CTW website. How do I cancel my reservation?

A: If you made a hotel reservation through the conference website, you will need to contact the Royal Sonesta to cancel your reservation.

Q: Can I get a refund for my hotel reservation if I did not reserve in the official room block?

A: If you elected to book outside of the official room block, you will have to work directly with the third-party used for booking(i.e., Expedia, Priceline, Hotwire, etc.) or the hotel directly to determine if the reservation can be modified or if cancellation fees may apply.

Q: Will NACE be reimbursing flight cancellation/rebooking fees?

A: NACE is not liable for costs related to travel to Houston, TX. Please contact your specific airline carrier to inquire about their change/cancellation policy.

Exhibits and Sponsorships

Q: Will exhibit booth or sponsorship fees be refunded?

A: All payments that have been processed for either an exhibit booth or sponsorship for CTW will be refunded by September.

If you have any questions about your refund or to see if you payment was processed, please contact David Briley and for sponsors please contact Rosalind Hoang.